Switzerland - World's Finest                                       Hong Kong's Online Shop for Swiss Quality Products
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Swiss House Shop Ltd.                         Privacy Policy 


Swiss House Shop Ltd. respects your privacy.


The executive managers at Swiss House Shop Ltd. know that our customers expect us to keep information about them private and secure. This statement describes our privacy policy. By visiting Swiss House Shop Ltd., you are accepting the practices described below.


Personal Information about Customers that Swiss House Shop Ltd. gathers


Information you give us: We reserve the right to store any information, other than your credit card number and AVS code, that you enter on our web site or provide us over the phone or in any other way. This includes address information and shopping choices. We use the information that you provide for such purposes as shipping your packages, responding to your requests, improving our selection, and communicating with you. We may also use that information for future marketing purposes.


Automatic Information: We receive and store certain data elements whenever you log on to our web site. Like many web sites, we use cookies and obtain browser information like referring pages and browser brand and version. We also timestamp the date and time of your visit.


Email Communications: We do not utilize email open confirmation, a technique many sites use to determine when you open email from them. We consider this practice invasive and wasteful of bandwidth. Our newsletter is optional, and every newsletter we send has a link to automatically unsubscribe. If you do not want to receive email from us, simply let us know by emailing info[at]swisshouse-shop.com


You have the right to learn what personal data we have stored about you, and if necessary to correct any incorrect details. In this event, please contact info[at]swisshouse-shop.com


How We Use Cookies

Cookies are small files that reside on your computer that web sites transfer to your hard drive through your browser. Our cookies simply enable our web site to recognize who you are in order to offer you a personalized greeting or determine your membership in our loyalty program. We also use cookies to store items in your shopping cart before checkout. In order to shop successfully at Swiss House Shop Ltd., you need to leave cookies turned on in your browser's settings.


Google Analytics And Google Remarketing

This website uses Google Analytics, Google AdWords Conversion Tracking and Google Remarketing. Google uses so-called cookies, which are saved onto your computer and allow the website to analyze how you use the site. Google Analytics stores this information anonymously and the website trends do not contain any information on individual users. Google Analytics uses its own cookie to track user interactions. The cookies store information such as access time, information on whether this is a user’s first visit, and information on the page that directed the user to the site in question. The information generated by the cookies is transmitted to and stored on a Google server in the United States. Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google observes the US Safe Harbor agreement’s data protection provisions and is registered with the US Department of Commerce’s Safe Harbor program. Google AdWords Conversion Tracking uses a cookie to measure performance after you have clicked on an AdWords advertisement. Google Remarketing uses cookies to collect anonymous data on website users’ surfing habits for marketing purposes, which it uses to provide ads suited to your interests. These services do not at any point, however, collect or save personally identifiable data that could be traced back to the identity of the website user. Future collection and storage of data can be stopped at any time. You can see your cookie preferences for Google AdWords Conversion Tracking and Google Remarketing at http://www.google.com/ads/preferences and deactivate these cookies at http://www.networkadvertising.org/managing/opt_out.asp. If you delete all your browser’s cookies, you will need to repeat this process. You can also set your browser to prevent cookies from being set at all, but please be aware that if you do so, you may not be able to make full use of all functions of this website. If you would like to deactivate Google Analytics, you will find the appropriate browser add-on at http://tools.google.com/dlpage/gaoptout?hl=en. By using this website, you agree to the storage and processing of your data as collected for the purposes described above. You will find more information on Google advertising and data protection at http://www.google.com/policies/privacy/ads/.


Privacy Policy Statement For The Use Of Facebook Plugins (“Like button”)

Social plugins from the Facebook network, 1601 South California Avenue, Palo Alto, CA 94304, USA, are integrated on our website. You can identify the Facebook plugins by the Facebook logo or the “Like button” on our website. For an overview of Facebook plugins, please visit: http://developers.facebook.com/docs/plugins/ Whenever you visit our website, a direct connection is established via the plugin between your web browser and the Facebook server. Facebook is then notified that your IP address has visited our website. If you click the Facebook “Like button” while you are logged into your Facebook account, you can link our web content with your Facebook profile. This enables Facebook to verify your visit to our web pages on your user account.

As the website provider, we wish to point out that we have no knowledge of the content of the transferred data and of how Facebook uses it. For more information about this, please refer to the Facebook privacy statement. If you do not want Facebook to be able to assign your visit to our website to your Facebook user account, please log out of your Facebook user account.


E-mail Newsletter

Newsletters are sent to our customers and interested parties only at their express request. The operation and dispatch of our marketing e-mails (newsletters, invitations, e-mail surveys) is realized by use of the e-mail marketing solution MailChimp of the company MailChimp, Atlanta, GA, U.S.A. Personal data collated in conjunction with newsletter registrations is stored on MailChimp computers. In each newsletter we offer the opportunity for corrections or updates to be made, or for the information made available by the recipient to be removed. Users who no longer wish to receive our newsletter or our marketing e-mails may unsubscribe from the distribution list under the link ”Unsubscribe”/"Abmelden"/"Désinscription


How Swiss House Shop Ltd. Shares Information About Customers

Swiss House Shop Ltd. provides your shipping information to our logistics and delivery associate, and to suppliers that function as third-party drop shippers on our behalf. The information we supply to drop shippers only relates to the specific order being fulfilled by them. It is generally sent by secure email, secure http or secure ftp. We securely transmit your credit card data to the appropriate credit card company during order processing. As web technology and the online operating environment are constantly evolving, we cannot accurately predict all future applications of the data we store about your order history. If you strongly oppose any use of your contact information other than what is needed to fulfill orders, please let us know by emailing us at info[at]swisshouse-shop.com

In the event Swiss House Shop Ltd. buys or sells a business unit, customer information may be one of the transferred business assets but remains subject to the policies made in this Privacy Statement.

With respect to law enforcement, we may be obliged to release personal information if we believe such release is appropriate to comply with the law, or protect the rights, property, or safety of Swiss House Shop Ltd., our users, or others. This includes exchanging information with organizations that fight fraud and identity theft.


Security of Sensitive Information

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We reveal only a fragment of your credit card number when confirming an order. Information stored in our customer database is protected using stateof-the-art security methods.

Our business changes constantly and our Privacy Statement may change periodically. Please check our web site frequently to see if any changes take place. However, we will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.


Legal Notices



The text, images, logos, graphics, audio files, animation and videos contained on the Swiss House Shop Ltd. website are the property of Swiss House Shop Ltd. or affiliated companies, and are protected by copyright and/or further proprietary rights. Commercial utilization of the content of the Swiss House Shop Ltd. website entailing any form of reproduction, distribution and amendment is prohibited.



The trademarks and logos shown on the Swiss House Shop Ltd. website are protected under trademark law. The exploitation and utilization of all trademarks and logos by third parties is prohibited.



Swiss House Shop Ltd. exercised the greatest possible care when creating the website. However, it is not possible to guarantee that the data and information is complete or up to date. Utilization of the content and information made available on the website is at the exclusive risk of the user. Swiss House Shop Ltd. excludes any liability and does not accept any responsibility for possible damages resulting from the direct or indirect use of the provided data and information.


Swiss House Shop Ltd. reserves the right to check discussions, chats, information, news etc. provided by users in communication forums, and to delete without prior notice any content which it deems impermissible. However, it is unable to accept any responsibility for the content of such communication forums.


Swiss House Shop Ltd. does not check linked third-party websites, and accepts no responsibility or liability for the content of such websites